Overhead Garage Door Repair in Austell, GA

No. A broken torsion spring removes the counterweight, so the door becomes its full 150 to 200 pounds of dead weight on the cables and opener. Lifting manually is how people hurt their back, snap the other cable, or drop a panel. Leave the door where it is and call us - same-day dispatch is the norm.

Don't force it open. If the spring or cable failed, forcing it can drop the door. If the spring is intact and only the opener is broken, the red emergency-release cord lets you lift the door manually; if the spring is broken, do not pull the release. Call us - car-trapped-inside is a true emergency and we dispatch within hours.

Yes. Photo-eye reverse-on-obstruction sensors are federally required on every residential garage door made since 1993 - they make the door reverse if a person, pet, or object breaks the beam. A door that closes without reversing is genuinely dangerous around kids and pets. Same-day fix available.

Yes. Same-day, evening, weekend, and after-hours dispatch is available for true emergencies - and we don't bill an after-hours premium for genuine emergencies like an off-track door, a broken spring with the car trapped, or a commercial dock down.

Yes - commercial overhead doors, storefront roll-ups, warehouse sectional doors, dock-equipment doors, restaurant back-of-house, and office-complex parking-garage doors. We dispatch same-day to commercial sites because a door down at a business loses revenue by the hour.

Commercial work is priced per-door on a walkthrough rather than flat-rate. The variables are door size (often 12 to 20 feet wide), motor type (3-phase vs single-phase), cycle rating (high-cycle springs for doors that open 50+ times a day), and access. The on-site walkthrough is free.